Fellow Member
Our membership is open to professionals across all careers, with a particular focus on those involved in the service industry. Membership with CISCSM is a mark of dedication to exceptional customer service and brings substantial career benefits.
The Fellow Member category represents the second highest level of distinction within the Chartered Institute of Sales and Customer Service Management (CISCSM). This prestigious membership is reserved for esteemed professionals who have demonstrated exceptional leadership and a long-standing commitment to excellence in their fields.
Eligibility Criteria:
1. Experience: This category is designed for individuals with over 15 years of experience in senior roles related to sales, customer service, or customer relations. This includes positions such as Directors of Companies, Senior Managers in Customer Care, Call Centre Managers, Customer Relations Managers, Customer Service Managers, Front Desk Officers, Marketing Executives, and similar high-level roles.
2. Invitation by the Council: Additionally, Fellow Membership can be awarded through invitation by the CISCSM Council. This recognition is based on significant contributions to the field, exemplary professional achievements, and alignment with the institute’s values and mission.
Benefits of Fellow Membership:
Recognition and Prestige: Fellow Members are recognized as leaders in their field, reflecting their significant expertise and long-term dedication to the principles of excellent customer service and management.
Exclusive Access: Fellow Members receive exclusive access to high-level networking events, thought leadership seminars, and special conferences that connect them with other top professionals and industry experts.
Enhanced Influence: As a Fellow, you have the opportunity to contribute to shaping the future of the industry through participation in advisory boards, committees, and strategic initiatives within CISCSM.
Professional Development: Continued access to advanced training programs and resources tailored to senior professionals, helping you stay at the forefront of industry developments and best practices.
Recognition in the Industry: Enjoy enhanced visibility and recognition within the industry and among peers, showcasing your commitment to excellence and leadership.
Becoming a Fellow Member of CISCSM is not only a testament to your career accomplishments but also a commitment to advancing the standards of sales and customer service management. We welcome experienced leaders who are passionate about shaping the future of our industry and contributing to the ongoing success of our professional community.
Step 1: Submission of Application: Submit a detailed application highlighting your professional achievements, contributions to the field, and leadership roles to membership@ciscsm.org
Step 2: Council Review: Applications are reviewed by the CISCSM Council, which considers your professional background, contributions, and alignment with the institute’s mission and values.
Step 3: Invitation: Successful candidates will receive an invitation to join as a Fellow Member, recognizing their outstanding achievements and commitment.