Our Mission
To advance professional competence and ethical practice in sales, customer service and customer relationship management through professional membership, education, recognition, continuing development and community.
Our Vision
To contribute to a future in which customer-facing professionals are recognised for competence, integrity, measurable value and commitment to continuous professional development.
Our Values
Integrity
We expect honest, transparent and responsible professional conduct.
Competence
Professional recognition should be supported by relevant knowledge, experience and capability.
Excellence
We encourage members to continually improve the quality and impact of their professional practice.
Service
We place customers, stakeholders and professional responsibility at the centre of practice.
Need guidance?
Speak with CISCSM NIGERIA before applying or making payment if you need help selecting the appropriate route, membership category or programme.
Contact the Institute