Develop Capability Around Your Organisation
CISCSM Corporate & Executive Learning is designed for HR, Learning & Development, commercial and customer-experience leaders seeking focused professional development for teams, managers and executives.
Sales Performance & Management
Sales strategy, pipeline discipline, commercial leadership and performance management.
Customer Service Excellence
Service standards, frontline capability, service recovery and customer handling.
CRM & Customer Retention
Relationship value, customer retention, account management and CRM practice.
Customer Experience
Customer journeys, service design, experience improvement and customer-centred culture.
How Corporate Learning Works
Define the Need
Clarify the performance challenge, audience and organisational objectives.
Design the Programme
Agree the relevant topics, format, duration, delivery mode and assessment approach.
Deliver & Assess
Facilitate the agreed learning programme and applicable professional assessment.
Review Impact
Provide appropriate completion information, feedback and recommendations for continued development.
Request a Corporate Training Proposal →
Need guidance?
Speak with CISCSM before applying or making payment if you need help selecting the appropriate route, membership category or programme.
Contact the Institute