Our membership is open to professionals across all careers, with a particular focus on those involved in the service industry. Membership with CISCSM is a mark of dedication to exceptional customer service and brings substantial career benefits.

The Full Member category at the Chartered Institute of Sales and Customer Service Management (CISCSM) is designed for experienced professionals who are committed to advancing their careers and contributing to the highest standards of sales and customer service. Full Members are an integral part of our professional community, benefiting from a range of resources and opportunities tailored to enhance their expertise and career growth.

Eligibility Criteria:

  • Experience: This category is designed for individuals with over 7 years of experience, Ideal for professionals with substantial experience in sales, customer service, or related fields. This includes roles such as Sales Managers, Customer Service Managers, Account Managers, Call Centre Supervisors, Marketing Executives, and similar positions where advanced skills and experience are applied.

  • Professional Background: Applicants should have a proven track record of success in their respective roles, demonstrating expertise in managing customer relationships, driving sales performance, and implementing effective service strategies.

Benefits of Full Membership:

  • Advanced Certification Programs: Access to specialized certification programs that validate and enhance your skills. These programs are designed to provide deep insights and advanced techniques in sales and customer service.

  • Exclusive Networking Opportunities: Engage with a community of professionals through networking events, workshops, and seminars. These interactions provide valuable connections and insights from peers and industry leaders.

  • Professional Development Resources: Benefit from a wealth of resources including industry reports, case studies, and expert articles. These tools are designed to keep you informed about the latest trends and best practices in the field.

  • Discounts on Training and Events: Enjoy reduced rates on advanced training programs, workshops, and conferences. This allows you to further your professional development at a lower cost.

  • Recognition and Credibility: Being a Full Member of CISCSM signifies your commitment to excellence in sales and customer service. This credential enhances your professional credibility and showcases your dedication to the highest standards.

  • Access to Member Portal: Gain access to our exclusive member portal where you can manage your membership, access resources, and stay updated on the latest news and events.

Step 1: Submission of Application: Submit a detailed application highlighting your professional achievements, contributions to the field, and leadership roles to membership@ciscsm.org

Step 2: Council Review: Applications are reviewed by the CISCSM Council, which considers your professional background, contributions, and alignment with the institute’s mission and values.

Step 3: Invitation: Successful candidates will receive an invitation to join as a Fellow Member, recognizing their outstanding achievements and commitment.

Becoming a Full Member of CISCSM is a significant step in advancing your career and aligning yourself with a leading professional community. It provides access to exclusive resources, professional development opportunities, and a network of like-minded professionals dedicated to excellence in sales and customer service.