Our membership is open to professionals across all careers, with a particular focus on those involved in the service industry. Membership with CISCSM is a mark of dedication to exceptional customer service and brings substantial career benefits.

Associate Membership at the Chartered Institute of Sales and Customer Service Management (CISCSM) is designed for individuals who are early in their careers or seeking to enhance their skills and knowledge in sales and customer service. This category is ideal for those who are enthusiastic about developing their professional capabilities and advancing in their chosen fields.

Eligibility Criteria:

Career Stage: Associate Membership is suitable for individuals who are relatively new to the sales or customer service professions. This includes recent graduates, those transitioning into these fields, or professionals looking to formalize their expertise and skills.

Professional Interest: Candidates should have a genuine interest in sales and customer service and a desire to pursue ongoing professional development and certification in these areas.

Education and Experience: While formal qualifications or specific experience may not be mandatory, candidates should demonstrate a commitment to learning and growing within their roles. Relevant experience, even if limited, will be considered

Benefits of Associate Membership:

  • Access to Training Programs: Enjoy entry-level training programs and workshops designed to build foundational skills and knowledge in sales and customer service.

  • Professional Development Resources: Gain access to a range of resources including industry reports, best practice guides, and introductory materials that support your career growth.

  • Networking Opportunities: Connect with a community of peers and professionals through networking events, webinars, and member forums. These opportunities allow you to exchange ideas, seek advice, and build valuable relationships.

  • Certification Pathways: Receive guidance and support to progress through various certification programs, helping you to achieve recognized qualifications as you advance in your career.

  • Member Discounts: Benefit from discounted rates on training sessions, workshops, and events organized by CISCSM, providing cost-effective options for professional development.

  • Career Support: Access career advice and support services to help you navigate your career path and achieve your professional goals.

Step 1: Submission of Application: Submit a detailed application highlighting your professional achievements, contributions to the field, and leadership roles to membership@ciscsm.org

Step 2: Council Review: Applications are reviewed by the CISCSM Council, which considers your professional background, contributions, and alignment with the institute’s mission and values.

Step 3: Invitation: Successful candidates will receive an invitation to join as a Fellow Member, recognizing their outstanding achievements and commitment.

Becoming a Full Member of CISCSM is a significant step in advancing your career and aligning yourself with a leading professional community. It provides access to exclusive resources, professional development opportunities, and a network of like-minded professionals dedicated to excellence in sales and customer service.