Graduate Diploma In Sales Management - Chartered Institute of Sales and Customer Service Management (CISCSM)

Graduate Diploma In Sales Management

Categories: SALES MANAGEMENT

About Course

The Graduate Diploma in Sales Management offers advanced training for professionals seeking to master strategic and managerial aspects of sales. This program delves into complex sales strategies, team leadership, and data-driven decision-making to enhance organizational sales performance. Core topics include advanced sales forecasting, strategic account management, CRM integration, global sales strategies, and leadership in sales.

Through case studies, practical applications, and insights into emerging trends, participants will develop the skills to manage high-performing sales teams, optimize sales operations, and implement innovative sales solutions. This program is tailored for experienced sales professionals, sales managers, and business leaders aiming to drive growth and success in competitive markets.

Graduate Diploma in Sales Management
Module 1: Advanced Sales Strategies
• Chapter 1: Strategic Sales Planning
o Strategic Sales Management
o Aligning Sales Strategy with Business Objectives
o Advanced Sales Forecasting Techniques
• Chapter 2: Key Account Management
o Identifying Key Accounts
o Developing Key Account Strategies
o Relationship Building with Key Accounts
Module 2: Sales Leadership and Team Dynamics
• Chapter 3: Sales Leadership
o Leadership Styles in Sales
o Developing Leadership Skills in Sales Managers
o Leading Sales Teams Effectively
• Chapter 4: Sales Team Dynamics
o Team Building in Sales
o Managing Sales Team Conflicts
o Enhancing Team Performance
Module 3: Customer-Centric Sales Management
• Chapter 5: Customer Experience in Sales
o Designing Customer-Centric Sales Processes
o Measuring and Enhancing Customer Satisfaction
o Customer Journey Mapping
• Chapter 6: Advanced CRM Techniques
o CRM Analytics
o Customer Segmentation and Targeting
o Personalizing Sales Approaches
Module 4: Sales Innovation and Technology
• Chapter 7: Emerging Sales Technologies
o AI and Machine Learning in Sales
o Virtual and Augmented Reality in Sales
o Blockchain Technology in Sales
• Chapter 8: Digital Transformation in Sales
o Integrating Digital Tools in Sales Processes
o The Role of Big Data in Sales
o Cybersecurity in Sales Operations
Module 5: Global Sales Management
• Chapter 9: International Sales Strategies
o Developing Global Sales Strategies
o Cultural Considerations in International Sales
o Managing International Sales Teams
• Chapter 10: Global Sales Regulations
o Understanding International Trade Laws
o Navigating Export and Import Regulations
o Managing Compliance in Global Sales
Module 6: Sales Analytics and Data-Driven Decision Making
• Chapter 11: Sales Analytics
o Introduction to Sales Analytics
o Using Data to Drive Sales Decisions
o Predictive Analytics in Sales
• Chapter 12: Sales Performance Metrics
o Key Performance Indicators (KPIs) in Sales
o Data Visualization for Sales Management
o Implementing Sales Dashboards

Course Content

COURSE OUTLINE

INTRODUCTION

06:59
Module 1

56:28
Module 2

00:00
Module 3

00:00
Module 4

00:00
Module 5

00:00
Module 6

00:00
Module 7

00:00
Module 8

00:00
Module 9
Module 10

00:00
Module 11

00:00
Module 12

00:00
Module 13

00:00

About Course

What Will You Learn?

Course Content

COURSE OUTLINE

INTRODUCTION

Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Module 13

Diploma in Sales Management