Post Graduate Diploma In Sales Management - Chartered Institute of Sales and Customer Service Management (CISCSM)

Post Graduate Diploma In Sales Management

Categories: SALES MANAGEMENT

About Course

The Post Graduate Diploma in Sales Management is designed for professionals seeking to develop advanced expertise in sales strategy and leadership. Through a blend of in-depth theoretical insights and hands-on learning experiences, participants will explore topics such as strategic account management, advanced negotiation techniques, effective team leadership, data-driven sales strategies, and CRM optimization.

Graduates will be well-equipped to spearhead high-impact sales initiatives, drive organizational growth, and navigate competitive markets through innovative solutions. Ideal for experienced sales professionals, team leaders, and business managers, this program prepares students to excel in leadership roles and shape the future of sales within their organizations.

Postgraduate Diploma in Sales Management
Module 1: Strategic Sales Leadership
• Chapter 1: Strategic Leadership in Sales
o The Role of a Strategic Sales Leader
o Leadership Models and Frameworks in Sales
o Strategic Decision Making in Sales Leadership
• Chapter 2: Sales Transformation and Change Management
o Leading Sales Transformation Initiatives
o Change Management in Sales Organizations
o Building a Culture of Innovation in Sales
Module 2: Advanced Customer Relationship Management
• Chapter 3: Advanced CRM Strategy
o Designing and Implementing CRM Strategies
o Advanced CRM Tools and Techniques
o Measuring CRM Effectiveness
• Chapter 4: Customer-Centric Innovation
o Innovating Sales Processes for Customer-Centricity
o Leveraging Customer Feedback for Innovation
o Case Studies on Customer-Centric Innovation in Sales
Module 3: Global Sales Strategy and Execution
• Chapter 5: Advanced Global Sales Strategies
o Strategic Planning for Global Markets
o Execution of Global Sales Strategies
o Managing Global Sales Networks
• Chapter 6: Cross-Cultural Sales Leadership
o Understanding Cultural Differences in Sales
o Adapting Sales Approaches for Different Cultures
o Case Studies on Cross-Cultural Sales Success
Module 4: Sales Analytics and AI in Sales
• Chapter 7: AI-Driven Sales Strategies
o Integrating AI into Sales Processes
o Predictive and Prescriptive Analytics in Sales
o The Future of AI in Sales
• Chapter 8: Sales Data Governance
o Managing Sales Data Integrity
o Legal and Ethical Considerations in Sales Data
o Implementing Data Governance in Sales Organizations
Module 5: Sales Ethics, Compliance, and Governance
• Chapter 9: Ethical Sales Leadership
o Building an Ethical Sales Organization
o Managing Ethical Dilemmas at the Strategic Level
o Corporate Governance in Sales
• Chapter 10: Sales Compliance and Risk Management
o Compliance in Global Sales Operations
o Managing Sales Risks
o Implementing Risk Management Strategies in Sales
Module 6: Innovation and Future Trends in Sales Management
• Chapter 11: Future Trends in Sales
o The Future of Sales Technology
o Predicting Changes in Consumer Behavior
o Emerging Trends in Global Sales Markets
• Chapter 12: Innovation in Sales Management
o Disruptive Innovations in Sales
o The Role of Startups in Sales Innovation
o Case Studies on Innovation in Sales Management
Final Project
• Chapter 13: Strategic Sales Leadership Project
o Developing a Strategic Sales Leadership Plan
o Implementing and Leading Sales Innovation
o Presentation and Defense of the Project

Course Content

COURSE OUTLINE

MODULE 1

53:56
MODULE 2

01:13:24
MODULE 3

01:12:28
MODULE 4

55:31
MODULE 5

01:08:28
MODULE 6

01:13:28
FINAL PROJECT

29:41

About Course

What Will You Learn?

Course Content

COURSE OUTLINE

MODULE 1

MODULE 2

MODULE 3

MODULE 4

MODULE 5

MODULE 6

FINAL PROJECT

Diploma in Sales Management