CISCSM 8WEEKENDS PROFESSIONAL COURSE

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About Course

8-Week Intensive Training & Certification Programme

Chartered Institute of Sales and Customer Service Management (CISCSM)

The 8-Week Intensive Training & Certification Programme by the Chartered Institute of Sales and Customer Service Management (CISCSM) is a professionally designed programme aimed at developing high-performing sales, customer service, and customer relationship management professionals for today’s competitive business environment.

This programme combines theoretical foundations, practical tools, and real-world applications to help participants build strong sales strategies, improve customer engagement, and deliver exceptional service experiences across industries.

What Will You Learn?

  • By the end of the programme, participants will be able to:
  • Develop effective sales strategies and manage sales teams
  • Build and sustain profitable customer relationships
  • Apply CRM tools and techniques for customer retention
  • Deliver excellent customer service and manage service quality
  • Lead sales and customer service functions professionally
  • Position themselves for career growth and leadership roles

Course Content

COURSE OUTLINE

  • LESSON 1
    00:00
  • LESSON 2
    00:00
  • LESSON 2B
    00:00
  • LESSON 3
    00:00
  • LESSON 4
    00:00
  • LESSON 5
    00:00
  • LESSON 6
    00:00
  • LESSON 7
    00:00
  • LESSON 8
    00:00
  • LESSON 9
    00:00

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