About This Course
Understand how modern CRM systems support leads, contacts, opportunities, customer activity and reporting.
Study Mode100% Self-Paced Online
AccessLearn at your own pace
AssessmentOnline knowledge assessment
AwardCISCSM NIGERIA Certificate of Completion
What You Will Learn
- CRM software concepts
- Contacts, companies and customer records
- Lead and opportunity pipelines
- Tasks, activities and follow-up
- Email and communication records
- Basic automation concepts
- Reports and dashboards
- Comparing HubSpot, Zoho and Salesforce workflows
Who Should Enrol?
This course is suitable for professionals, managers, team leaders, business owners, graduates and career changers who want practical capability in crm software fundamentals: hubspot, zoho & salesforce.
Flexible Professional Learning
Study online at a time and pace that fits your work schedule. The programme is designed for practical application and does not require attendance at scheduled live classes.
Ready to begin?Start your self-paced professional development journey.
Apply for This Course →Need guidance?
Speak with CISCSM NIGERIA before applying or making payment if you need help selecting the appropriate route, membership category or programme.
Contact the Institute